WHAT IS TAG?

TAG (TurnAroundGang) is a streetwear /e-commerce fashion retailer based in Milwaukee, WI.

 

HOW DO I BUY SOMETHING ON YOUR SITE?

1. Select a category that appeals to you.

 

2. Within the category you’ll find a range of products on offer.


3. Once you choose a product you’ll be taken to the product review page for a more detailed description along with pictures and details to help you make your choice, we understand every purchase is a big decision so we will try to equip you with as much information as possible.


4. Remember you get one free return to swop out your product so you will never be stuck with product you don’t like.


5. Select size and “Add to Bag”.


6. You will be taken to your bag confirming the addition and from here you can choose to continue shopping or checkout.


7. In checkout we’ll give you the opportunity to review your cart. From here you can enter your delivery and billing addresses (if you’re a first time buyer) or go straight to the payment page (if you’ve bought before).

WHAT PAYMENT METHODS / OPTIONS ARE AVAILABLE?

CREDIT CARD: VISA AND MASTERCARD – Your order will be sent immediately, please note that you will need to have a card that has been 3D secured, if you have a new card this should automatically be done, if not you will have to go and activate this at your nearest bank branch. Don’t be nervous about 3D secure it does a brilliant job of helping us all to have a more secure and fraud free e-commerce experience.

 

AFFIRM: Shop your favorite stores and then select Affirm at checkout. Enter a few pieces of information and get a real-time decision. Select the payment schedule that works for you, then confirm your loan. We’ll never charge more than you see up front. You’ll never pay late fees. Or annual fees. Or hey-it’s-a-random-day-in-April fees.

HOW DOES TAG DELIVER PRODUCTS?

TAG uses UPS Ground Shipping for delivery for all purchases. If you’d like to receive a package sooner, then you are able to upgrade your shipping option at checkout.

HOW DO I RETURN AN ITEM?

Please keep your shipping box incase you would like to return the item you have purchased on lemkus.com. We offer one free return on every order made.


1. RETURNING FOR AN EXCHANGE AFTER YOUR ONE FREE RETURN COSTS R75

2. RETURNING FOR A REFUND AFTER YOUR ONE FREE RETURN COSTS R50


3. NO RETURNS or EXCHANGES on SALE ITEMS.


4. Please email info@jacklemkus.co.za your order number and we will effect the exchange.

 

5. We must wait for the returning product to get back to us before exchanging/refunding. All goods must be undamaged/unworn with all the relevant packaging and tags still intact/undamaged, please understand how important this is.


6. If an item sent to you is the wrong size/item then we will get it returned to us using express and your follow up delivery will also be express.


7. Exchanges can be made in-store but if you are returning the item and you would like a
refund, the refund would have to be processed the same way payment was made for the item/s.

 

8. Credit Card Refunds take up to 7-10 days by law.


9. EFT refunds can take up to 2 days to be visible in customers account (Bank dependant).

10. Direct Deposit Refunds will be processed within 30 minutes of product returning.


11. Returns and refunds must be enacted within 7 days of receiving the goods.